State and territory governments’ policies and services

Each of Australia’s states and territories has a number of policies and services for older and infirm citizens. Below are the links to a selection of official policies and services in each jurisdiction.


New South Wales

Australian Capital Territory



South Australia

Northern Territory

Western Australia

Conversation starter

Have you – or anyone you have cared for – experienced issues with State or Territory governments, either in relation to policies or services? What were the consequences of those policy or service issues? Were you able to resolve those issues? How were you supported through this process?