Personal safety and security in the community


Sydney-based home care service Better Caring has a handy guide to home safety for the elderly and infirm.

Useful for older or infirm Australians and those who care for them, the guide covers:

  • warning signs that extra help may be needed
  • how to approach those conversations and accept change
  • assessing how much help is needed now and into the future
  • what home modifications may be essential or simply useful.

The guide also includes five essential tips to avoid falls and a home safety checklist.

Conversation starter

Have you – or someone you care for who lives independently – experienced personal safety and/or security concerns? Where did you turn for advice or help? Were you able to successfully address those concerns or rectify any vulnerabilities?

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Personal safety and security


Families, carers and residents often chose a particular aged care facility because they were assured of the steps it takes to ensure personal safety and security.

Increasingly, though, reports have emerged of insecure facilities, poor background checks and other residents with problematic behaviours.

One NSW centre last year failed a number of the Australian Aged Care Quality Agency’s key benchmarks, including staff working without criminal history checks, residents right to privacy not being respected, under-resourced cleaning and catering teams and repairs not being promptly addressed.

Conversation starter

Have you or a loved one felt that personal safety or security was less than anticipated in an aged care facility? What were your experiences? Was the matter raised with the facility’s management or an external body? If it was a serious incident, were police notified? Was a formal complaint lodged? What was the outcome or consequences?

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