Improvement needed throughout process

Aged care assessments

We had an ACAT done for my father and then when we required additional services. A second service provider called on us and we had to go through everything again, distressing to my father, and the 2 ACAT documents caused confusion.

There should be one document and, if another service provider is brought into the mix, the previous document should be continued with. It would be preferable to deal with one service provider, rather than two. Continue reading

Staff ratios must be priority

Staffing ratios per resident need to be addressed. I am an enrolled nurse in a residential facility and I have just had my job made redundant, along with another EN.

This now means only 1 EN to administer medication, treat wounds and assist health care workers, when needed, to every 30 residents. Continue reading

Personal care at home and in the community


Recent figures released by the Productivity Commission show that, during the 2016-17 financial year, $17.4 billion was spent on aged care, with about 30 per cent of that figure spent on those older or infirm Australians wishing to live independently in their own homes.

According to a report, that expenditure covers assistance with dressing and other daily living activities, transport, socialisation, installation and maintenance of home living aids such as hand rails and ramps, preparation or supply of meals, nursing and provision of medical devices such as walking frames, mobility scooters and motorised wheelchairs.

Yet one in three older Australians living at home say their needs are not being fully met, an even higher percentage than among those with a profound or severe disability.

Conversation starter

Have you or an older or infirm relative or friend living independently found sufficient support for personal care under the current Federal Government funding arrangements? Did you need – or were you given – assistance with accessing funding support for in-home services?

Have your say on aged care-2