Improvement needed throughout process

Aged care assessments

We had an ACAT done for my father and then when we required additional services. A second service provider called on us and we had to go through everything again, distressing to my father, and the 2 ACAT documents caused confusion.

There should be one document and, if another service provider is brought into the mix, the previous document should be continued with. It would be preferable to deal with one service provider, rather than two.

Care in aged care facilities

End-of-life and palliative care at home

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With only around half of Australians able to make their own end-of-life decisions, during Advance Care Planning Week the Federal Government launched a multimillion-dollar plan to help people talk about their end-of-life wishes and care plans.

This ABC AM segment hears from three experts who recognise the importance of Advance Care Plans.

While the number of palliative care services is growing across Australia, people in rural and remote areas still struggle to access end-of-life care.

And, according to the Aged Care Guide website, a new report released by the Australian Institute of Health and Welfare (AIHW) shows more people are accessing palliative care services in a hospital than ever before.

Meanwhile, access to good palliative care services remains largely dependent on patient location and socioeconomic status.

Conversation starter

What experience have you or your loved ones had with end-of-life issues, palliative care or Advance Care Plans? What positive things came out of that experience? What would you like to see change?

Have your say on aged care-2

In-home and community care

End-of-life and palliative care in residential care

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A blistering Productivity Commission report released in March has found the country’s palliative care services are failing older Australians.

The report noted that tens of thousands of Australians are dying in places that do not reflect their choices or meet their needs.

According to this SBS coverage of the report, the commission has recommended a raft of changes to significantly expand community based palliative care and to improve end-of-life services in residential aged care. It noted that the latter “should be core business for aged care facilities” and that the quality of that care “should align with the quality that available to other Australians”.

In residential aged care facilities, the commission has urged the removal of current restrictions on the duration and availability of palliative care funding.

Conversation starter

What have your experiences been with the provision of end-of-life care or palliative care in an aged care setting? Were you and your family satisfied that all was done to keep your loved one comfortable? Could things have been done differently?

Have your say on aged care-2

Care in aged care facilities